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CONSULTING
Churn recovery sprint
An 8-week engagement to diagnose active churn and stop it — not just report on it.
Starts with a full Churn Diagnostic Audit to establish a scored baseline, then moves straight into fixing the highest-impact gaps and rebuilding at-risk customer relationships. You leave with a recovery plan already in motion, backed by a 90-day retention plan.
What's included
WEEKS 1-2
Diagnostic phase
60-min Churn Diagnostic Audit, findings report, recovery roadmap
WEEKS 3-6
Recovery phase
4 working sessions, up to 4 interventions, async support
WEEKS 7-8
Stabilisation
Updated risk score, 90-day retention plan handover
Frequently asked questions:
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How is this different from the standalone audit? The audit tells you what's wrong. This sprint includes that diagnostic, then adds six weeks of hands-on work to fix it.
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Can't commit to 8 weeks right now? Eight weeks is the minimum viable timeline to diagnose, intervene, and confirm it held.
Includes a Churn Diagnostic Audit · transitions into Build the Function or Team Enablement
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